Customer Success Executive

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In het kort

We are looking for a Customer Success Executive, whose main task is to execute and support the process from the start of the implementation until account manager of our customers, with the main goal of making them fans of the product we offer!

Over de functie

What does a Customer Success Executive do?

Our client Solutions 4 Delivery is looking for a Geman speaking Customer Success Executive. Their customer success team delivers their success to the partners. Providing them with the best service and advice. Making the implementation and use of their products a success throughout the partner’s chain. The Customer Success Executive supports the implementation plan, helps in the creation of content, installing the software on-site, and training staff of our international customers. The Customer Success Executive handles second-line support tickets on a daily basis and handles feature requests to increase the value their product delivers.

Helping their partners succeed to take advantage of the limitless digital opportunities, communicating how S4D will help them grow.

What do you bring?

  • Always aiming to help our customers delivering Solutions
  • HBO-level education, unless you have had a bizarre passion for pizza for a long time
  • Energy and a pro-active attitude
  • English proficiency (at least Louis van Gaal level)
  • Experienced in German
  • You have more digital knowledge than your mother (in-law)
  • You'd rather be tired than lazy
  • Stress-resistance
  • Pre: Experience in the food delivery branch

About the organization

Solutions 4 Delivery is an ambitious organization that is rapidly developing itself from a start-up into a multinational scale-up. Providing SaaS including all digital ingredients to big QSR chains, they are working on becoming the number 1 in their market.

Hollands' biggest pizzamaker was their first client and they now offer our products to customers all over Europe. And that's only a start as they will soon move into new continents!

The company has a beautiful spacious office close to Amsterdam and an office in Katowice, near Krakow in Poland!

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